If the user enters password wrongly for more than five times. The account will be locked out for security reason. Lock will be released after 1 hour.
For some reason the admin might have deactivited your account.
Contact: Electricity Department.
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In such case kindly send your recent bill copy to firstname.lastname@example.org
In few cases this may happen. Please do not make another payment. After reconciliation with bank for such transactions, SMS will be sent.
For registered users
Consumers can verify their transaction using online payment history menu.
For QuickPay users
Consumers can verify the transaction using QuickPay status tab. To check status Click Here